Privacy Policy

Thank you for visiting the frontrow.com.au website (“the FRS website“).
The FRS website is owned and operated by Rytex Pty Ltd as Trustee for The Trenerry Family Trust trading as Front Row Style (“FRS“).
FRS is fully committed to ensuring that your privacy is protected and to providing a secure shopping environment.
By using the FRS website, you accept the practices described in this Privacy Policy. This Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website.
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other Terms and Conditions applicable to the FRS website. We do not make any representations about third party websites that may be linked to the FRS website.
We recognise the importance of protecting the privacy of information collected about visitors to the FRS website. In particular, information that is capable of identifying an individual (“personal information”). This Privacy Policy governs the manner in which your personal information, obtained through the FRS website, will be dealt with. This Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.
1. Personal Information
Personal information about visitors to the FRS site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
2. Use of Information
Personal information that visitors submit to the FRS website is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the FRS website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
3. Collecting information on Registered members
As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this, it may be necessary for you to provide additional information to us as detailed below.
Registration may include submitting your name, email address, address, telephone numbers, option on receiving regular email updates and promotional material and other information. You may access this information at any time by logging in and going to your account.
4. Credit Card Details
No Credit Card information is stored by FRS. The payment system uses a Verisign Secure Site 128-bit encrypted connection to ensure that all payment information is secure. No person will ever see your credit card number if provided online and for security reasons, we do not store your credit card details. Through our payment gateway we are able to re-charge or refund your card where applicable.. However, we are unable to see or access your details.
5. Disclosure
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
6. Security
We strive to ensure the security, integrity and privacy of personal information submitted to the FRS website and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
7. Collecting Information from Users
IP Addresses
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
Cookies and Applets
We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access.
This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.
8. Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
9. Links to other sites
We provide links to Websites outside of the FRS website, as well as to third party Websites. These linked sites are not under our control and we cannot accept responsibility for the conduct of companies linked to the FRS website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Website and its privacy statement.
10. Problems or questions
If we become aware of any ongoing concerns or problems with the FRS website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; http://www.privacy.gov.au/.
This Privacy Policy has been specifically drafted for and provided to Rytex Pty Ltd as Trustee for The Trenerry Family Trust trading as Front Row Style by LawLive Pty Ltd (www.lawlive.com.au).
[This Privacy Policy was late updated 21st June 2013]